Compuware Gomez Industry Performance Benchmarks - Overview

Rank Your Web and Mobile Site Performance Against Industry Leaders and Your Competition to Optimize Performance, Enhance Customer Experience and Drive Sales

Compuware Gomez Industry Performance Benchmarks, a part of Compuware APM, are performance comparison reports that rank the performance of your web and mobile sites against industry leaders and your competition. Gomez Benchmarks provide performance rankings from multiple perspectives, along with technical details on how competitors deliver great customer experiences that you can leverage to optimize performance, enhance customer experience and drive sales.

Gomez Industry Performance Benchmarks is the only solution that provides performance comparison insight from the real-user perspective — from consumer-grade desktops using the Gomez Last Mile network, mobile sites and on critical multistep user transactions. With Gomez Industry Performance Benchmarks, you can:

  • rank web and mobile performance against industry leaders and your competition to determine opportunities for improvement
  • baseline your performance and track over time
  • align IT and business owners of web and mobile site on performance improvement goals and investment decisions
  • leverage insights to make web performance a competitive differentiator that drives market share, revenue and customer loyalty.

What makes Compuware Gomez Benchmarks unique?

Gomez Industry Performance Benchmarks are the industry standard

  • Independent measure of web performance, published for over a decade
  • Hundreds of benchmarks, testing thousands of companies published in more than 20 countries and across industries
  • Published in industry publications such as American Banker, Internet Retailer, Smart Money, Mobile Marketer and USA Today.

Click on the images to enlarge

End-user Perspective into web Performance across key industries

Customers expect web pages to load quickly, or they will click away to a competitor's site.

  1. When measured from servers in the Internet backbone, performance seems okay.
  2. From the end-user perspective, performance on average is much slower across industries.
  3. Industry leaders' prove that optimizing performance is possible and set the bar for customer expectations.

Only true end-user perspective of web and mobile performance

  • Monitor performance of key customer interactions from various perspectives, including the site's front door (the home page) and major business processes — such as ordering a product or making a trade – on both web and mobile sites.
  • Measures page load response time, site availability and response time consistency over time.
  • Includes the impact of bandwidth, CDNs, local ISPs and wireless carriers on performance as experienced by real users.
  • Mobile benchmarks measure top smart devices on the largest carrier networks.

Gomez Global Performance Network

The world's most comprehensive performance and testing network provides:

  1. 150+ Internet backbone locations
  2. 150,000 end-user Gomez Last Mile locations
  3. 30+ mobile locations.
The world's largest performance testing network
  • Leverage over 150,000 Internet backbone and Gomez Last Mile testing locations in more than 168 countries and over 2,500 ISPs.
  • Rely on the only solution with complete coverage across real-world geographies, browsers and mobile devices.
  • Gain results driven by millions of monthly tests.



Introduction to Gomez Industry Performance Benchmarks

Learn how to use Gomez Industry Performance Benchmarks to evaluate web and mobile performance against industry leaders and identify opportunities for improvement.